First step to WhatsApp messaging

As a registered Facebook partner, we offer the option of sending WhatsApp directly from your business applications.

Your company is represented as a WhatsApp contact with a telephone number of your choice in the WhatsApp network, allowing you and your customers to communicate directly, quickly, and personally.

This representation of your WhatsApp phone number in our system is known as a "WhatsApp channel". You can map different use cases, such as marketing and customer service, via a WhatsApp channel or use any number of WhatsApp channels side by side.

Each WhatsApp channel in our system can be addressed directly via an interface.

Requirements

To be able to use our WhatsApp interfaces, you need the following:

• a Facebook Business account (https://business.facebook.com/)

• a linkmobility.eu or websms.com account with an activated WhatsApp channel

• a telephone number via which you would like to communicate with WhatsApp

Create a WhatsApp channel

To create a WhatsApp channel, the following steps are necessary:

• Use your existing account on https://app.linkmobility.eu/ or https://app.websms.com.

  If you don't have an account yet, create one quickly at https://account.linkmobility.eu/

• Create your WhatsApp channel:

  • If your account is on https://app.linkmobility.eu/, click here to create channels.

  • If your account is on https://app.websms.com/, click here to create channels.

• Link the WhatsApp channel to your Facebook Business account

If you don't have a Facebook Business account yet, you can create one while linking the WhatsApp channel.